It places analytics into a workflow or application at the point of need and allows users to take immediate action without having to leave the app to gain more information to make a decision. Integrated analytics can work the other way around, meaning businesses can put a workflow inside an analytics app to streamline their processes. An example of this is an analysis application that identifies the product from inventory trends and has a mechanism that allows a planner to set the rearrangement threshold within the analysis table for that product.
Customer experience, by definition, refers to all interactions between a brand and that brand's customers.
Data cleanup, or data rubbing, is the process of detecting and correcting or removing data or records that are incorrect from a database. It also includes correcting or removing unformatted or duplicate data or records.
Emotion analysis is the capture and monitoring of ideas, feelings, or feelings expressed by customers who have had various types of interactions, such as social media posts, customer service calls, and surveys.
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