Emotion analysis is the capture and monitoring of ideas, feelings, or feelings expressed by customers who have had various types of interactions, such as social media posts, customer service calls, and surveys. Emotion analysis encompasses the analysis and processing of biometrics used to identify text, natural language, informational linguistics, or biometrics that are expressed towards a company, product, service, person, or event.
Predictive analysis is the analysis of big data to make predictions and determine the likelihood of future outcomes, trends, or events occurring.
Micro-service architecture is a software architecture approach based on the development and deployment of large and complex applications as small, independent and specialized services.
Comparative analysis means the comparison of two or more processes, document, dataset, or other objects. Pattern analysis, filtering, and decision tree analytics are types of comparative analysis.
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