Emotion analysis is the capture and monitoring of ideas, feelings, or feelings expressed by customers who have had various types of interactions, such as social media posts, customer service calls, and surveys. Emotion analysis encompasses the analysis and processing of biometrics used to identify text, natural language, informational linguistics, or biometrics that are expressed towards a company, product, service, person, or event.
Hybrid Cloud Computing is a cloud computing model in which enterprises take advantage of the advantages of both models by using a combination of private cloud and public cloud infrastructures.
A Business Continuity Plan (BCP) is a detailed document that shows how a business will continue to operate in the event of an unplanned interruption in service.
Artificial intelligence refers to machine simulations programmed to mimic human intelligence, thought structure, and actions.
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